1. General Terms

1.1. Scope of Application

These General Terms and Conditions of Sale (hereinafter referred to as “Terms and Conditions”), along with the related Privacy Policy and Cookies Policy, apply to the KAKA CIRO online store. KAKA CIRO operates this online store, offering products and services related to the KAKA CIRO brand and authorized brands (hereinafter referred to as “Products” and/or “Services”).

By accessing and using the KAKA CIRO online store, or by ordering or purchasing Products or Services through the online store, the customer (hereinafter referred to as “Customer” or “You”) acknowledges having fully read, understood, and accepted all the terms and conditions contained herein. These Terms and Conditions can be saved and/or printed and are accessible from all pages of the online store.

These Terms and Conditions may be amended from time to time. The applicable Terms and Conditions are those accepted by the Customer at the time of placing an order. If an order is accepted, a copy of the applicable Terms and Conditions will be sent to the Customer along with the order confirmation email.

1.2. Customer

By placing an order through the KAKA CIRO online store, the Customer acknowledges that Products and Services are sold exclusively to individuals acting as consumers and not for commercial or trade purposes. The Customer further declares and warrants that: (i) they have the legal capacity to enter into a binding contract; (ii) they are at least eighteen (18) years of age; and (iii) they are acting as a consumer.

KAKA CIRO reserves the right to refuse any order that it reasonably considers to be abnormal, especially in cases where the order quantity and/or value are deemed to be unusual. For example, orders containing large quantities of the same item or multiple large orders within a short period may be considered abnormal.

1.3. Language

The KAKA CIRO online store supports multiple languages to cater to a global audience. Customers can choose their preferred language version. These languages include, but are not limited to, English, Chinese, Spanish, French, German, Japanese, and Korean. While we strive to provide accurate translations, in the event of any discrepancies or conflicts between different language versions, the English version shall prevail.

1.4. Products and Services, Pricing, Orders

1.4.1. Products, Services, and Pricing

The descriptions of Products and Services on the KAKA CIRO online store aim to be as accurate as possible, including specifications, materials, illustrations, dimensions, and compositions. However, if you have any questions about a specific Product, Service, or order, particularly regarding whether it meets your particular needs, please contact us through the “Contact Us” link provided on the website, and we will assist you further.

The prices displayed on the online store at the time of order placement are the applicable prices, and Customers have the opportunity to review these prices before confirming their order. Please note that KAKA CIRO reserves the right to modify the prices of Products and Services without prior notice. We also reserve the right to change the terms and conditions of any promotional offers at any time.

1.4.2. Currency and Payment

The KAKA CIRO online store supports multiple currencies, allowing Customers to select the currency most suitable for their region when placing an order. The prices displayed for Products and Services do not include shipping fees (hereinafter referred to as “Shipping Fees”). Shipping Fees will be calculated and displayed on the order summary page before the Customer confirms the order.

Customers can complete their order payment using various payment methods provided by us, including credit cards, debit cards, and third-party payment platforms. An order is considered complete and will be processed by KAKA CIRO only after successful payment has been made by the Customer.

1.4.3. Order Process

Customers can select Products and Services and add them to the shopping cart by clicking the “Add to Cart” button. Afterward, Customers can continue shopping or proceed to checkout by clicking the “Checkout” button. On the checkout page, Customers can review the details of their shopping cart, identify and correct any input errors, or remove unwanted items.

Once the shopping cart has been verified, Customers should select the appropriate payment and shipping methods. Customers must also confirm their billing information, accept these Terms and Conditions, and submit their order to ensure secure payment.

Once the order is accepted by KAKA CIRO, an order confirmation will be sent to the Customer via e